Home Care Services

Sensory Impairment Support in Dartford & Kent

Carer supporting an older woman in a wheelchair during a domiciliary care visit at home in Dartford

Support to stay independent with sight or hearing loss

Carer helping an older woman put on her shoes as part of personal care at home in Kent

Losing some of your sight or hearing changes how you do everyday things, not whether you can do them. Our sensory impairment support provides practical, respectful help at home and in the community, so adults stay independent, confident and connected.

Mission Healthcare supports adults across Dartford and north Kent who are living with sight loss, hearing loss or both, whether from birth or acquired later through conditions such as macular degeneration, glaucoma, cataracts, diabetic retinopathy or age-related hearing loss. Support can range from a few visits a week to live-in care, and can be combined with personal care or companionship care.

We follow the Accessible Information Standard, so we will ask how you want us to communicate with you and record it in your care plan. See our Accessible Information page for more. You decide how and when your support is provided, and we build your care plan around your routines, goals and preferences. Our service is overseen by a UK-qualified doctor and a registered nurse.

How we can help

Reading post, bills and appointment letters aloud

Support with correspondence, forms and paperwork

Guiding and support when walking, indoors and outdoors

Help to get to appointments, shops and social activities

Personal care, including washing and dressing

Preparing meals and help with eating and drinking

Household tasks, laundry and shopping

Keeping the home safe and familiar, with things left where you expect them

Medication prompts and reminders

Company and support to stay socially active

Our Care Services

Autism & Learning Disability

Discuss Your Support

Talk to our friendly Dartford team about sensory impairment support. We will listen to what you need and build support around your life.

Call +44 7470 367 720

Request a Call Back

Support on your terms

Good sensory support is about enabling, not taking over. Our carers say who they are when they arrive, describe what they are doing, and ask before moving anything. We learn the way you like your home arranged, and support you to do as much for yourself as you want to.

Equipment, adaptations and your home

The right equipment and home adaptations can make daily life easier and safer. Kent County Council can help with equipment and changes to your home, such as good lighting, contrast marking, talking clocks or amplified phones, and you may be able to get a Disabled Facilities Grant from your local council towards larger adaptations. Kent County Council also keeps a register of people with sight or hearing loss, which can help you get the right support. Our carers follow advice from your sensory team on using equipment safely.

How to arrange sensory impairment support in Dartford

1. Get in touch. Call us on +44 7470 367 720 or send us a message. We will talk through the support you are looking for and answer any questions.

Support for families and carers

Sensory loss affects the whole household. We can provide respite care so family members who help with care can take a break, and we are happy to work alongside rehabilitation officers, sensory teams or other support already in place.

Funding sensory impairment support

Support is often funded by Kent County Council following a free care needs assessment, and many people use direct payments to choose their own provider. You may be eligible for Personal Independence Payment (PIP) if you are 16 or over and under State Pension age, and people with mainly health-related needs may qualify for NHS continuing healthcare. Care can also be paid for privately, and we will give you a clear, no-obligation quote. We provide sensory impairment support in Dartford, Greenhithe, Wilmington, Longfield, Swanley, Crayford, Bexley, Bexleyheath, Erith, Sidcup, Gravesend and Northfleet.

─── Sensory Impairment FAQs

Your Sensory Impairment Questions Answered

Here are answers to some of the questions people in Dartford and Kent ask us about support with sight and hearing loss.

Who is sensory impairment support for?

It is for adults living with sight loss, hearing loss or both, whether from birth or acquired later in life.

Can I choose when my carers visit?

Yes. We plan visits around your routine, work and social life, and agree times with you in advance.

Do your carers use British Sign Language?

Not all of our carers are BSL users. Tell us how you prefer to communicate and we will be honest about what we can provide, and arrange an interpreter where one is needed.

Can carers help me get out and about?

Yes. Support can include guiding, travelling and support during appointments, shopping and social activities.

Will I have the same carers?

We keep the team around you as small as we can, which matters more when you rely on familiar voices and a familiar routine.

Can I use direct payments to pay for my care?

Yes. If Kent County Council agrees you are eligible for support, you can usually choose to receive direct payments and use them to arrange care with a provider of your choice.

How much does sensory impairment support cost?

The cost depends on the amount and type of support you need. We will give you a clear, no-obligation quote. Funding may be available through Kent County Council or PIP.